Sound familiar?
The problem
The phone rings nonstop during the rush and orders slip through.
With CustomWeb
The AI answers every call on the first ring and takes the order while your staff serve the counter.
The problem
Customers call to ask the same things — hours, location, what's fresh today.
With CustomWeb
It answers hours, location, allergens, and daily specials instantly from your knowledge base.
The problem
Custom cake and catering inquiries get lost on sticky notes.
With CustomWeb
It captures every detail — size, flavor, date, contact — and logs it straight to you.
The problem
After you close, callers just hear ringing.
With CustomWeb
It takes orders and questions 24/7, then texts the customer a confirmation.
What you get
Order taking
Takes pickup and pre-orders by phone and texts a confirmation.
Knows your menu
Trained on your products, prices, allergens, and daily specials.
Catering & custom orders
Captures every detail and routes the lead to you.